Serviceniveaus – Eurotraining GmbH

Die 5 Serviceniveaus. Wo ist Ihr Niveau?

Die 5 Dienstleistungsniveaus

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Die 5 Dienstleistungsniveaus Egal ob in Verkauf oder Kundendienst, Dienstleistungsqualität gibt es überall. Aber auf unterschiedlichen Niveaus. Auf welchem Niveau sind Sie und Ihr Unternehmen? Service auf Nachfrage / Service on Demand Geplante Wartung / Planned Maintenance Service mit proaktiver Beratung / Proactive Service Advice Kundenerlebnis gestalten / Shape The Customer Experience Persönliche Betreuung / …

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